Shipping/Return policy

Delivery

All deliveries are sent via Royal Mail either 1st or 2nd class, depending on your choosing.

Please note that we will not be liable for missing or delayed packages. We aim to prep, pack and ship your order the next day once it has been processed.

Please allow 3-5 working business days for arrival, once your order has been shipped. 

We are not responsible for any damage after your parcel has left

the Post Office.

Returns

Due to current circumstances regarding COVID-19 and maintaining the safety of our customers, we cannot accept refunds, returns or exchanges. If there is an issue or any concerns with your order, please email us on lipstickinthecityldn@gmail.com and we will do our upmost to find a solution.